IT Performance & Control Center
We act as your single global point of contact for communication with carriers and providers. Our responsibilities include contract management, from evaluating offers to overseeing operations and ensuring strict compliance with Service Level Agreements (SLAs).
Monitoring, integration, efficiency – all in one place.
Monitoring
Network Operation Center
ERP-Integration
Ticket and Reporting System
Simple. Secure. Future-proof.
Advantages with Anexum – your partner for smart network solutions
Proactive Monitoring
We detect issues early and send automated alerts—often before disruptions are even noticeable.
Automated NOC
Our Network Operations Center launches predefined workflows instantly to resolve problems as they arise.
Centralized ERP Integration
All your contract and service data—across national and international sites—consolidated in one system.
Ticket & Reporting Portal
Access support tickets, service overviews, and full invoice details in a single customer dashboard.
IT Performance & Control Center
A unified platform to monitor, manage, and analyze your entire IT infrastructure.
Optimization & Transparency
Streamlined processes reduce bottlenecks, while you stay in full control with real-time system and service insights.
Monitoring
Our monitoring system continuously tracks and visualizes data in real time across all services you use. Together with you, we define thresholds that trigger automated alerts and initiate predefined process chains. This ensures that you are always informed about the current status of your services, and both you and our team can take immediate action whenever performance indicators exceed the agreed limits.
Network Operation Center
The Network Operation Center (NOC) professionally locates disruptions and initiates the agreed steps for resolution. It communicates directly with providers, reports incidents, coordinates troubleshooting, and ensures compliance with service agreements. This guarantees network stability, IT availability, and smooth business continuity.
ERP-Integration
All your contract and service data is stored centrally within our ERP system, covering both national and international sites. This approach provides a comprehensive and precise overview of all relevant information. You have unrestricted, direct access at any time, enabling you to effectively review and control your data whenever needed.
Ticket and Reporting System
Our multi-tenant and powerful ticket and reporting platform allows you to create, track, and manage support tickets in coordination with our support team, ensuring full transparency of all cases. In addition, customized reports provide valuable insights that support regular business reviews and decision-making.